About Vio

For home, business, school & more.

Vio is a multi-sided marketplace that connects customers with verified technicians for on-demand services — and gives pros the tools to grow: subscriptions, fair payouts, and rating-based pricing.

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Verified pros

At your doorstep

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Our story

Repairs and maintenance shouldn't mean endless phone calls, unclear pricing, or unverified strangers at your door. We built Vio so customers — at home, at work, or on campus — can book trusted professionals in minutes, see who's coming, pay securely, and download a GST invoice when the job is done.

For technicians, Vio is a real business platform: job roles linked to services, nearest-available matching, subscription plans, per-job payouts, and a reputation system that rewards consistent quality.

One platform

Services · Shop · AMC

Book, shop, and refer — one account, one support team.

Services we cover

From security systems to everyday repairs — verified pros for every room.

How Vio works

From first tap to final invoice — three simple steps.

Book

Pick a service, time slot, and address. Choose your technician or let Vio assign the best match.

Track

See who's coming with live ETA, technician profile, and an embedded map while they're en route.

Pay & rate

Pay online or at site, download a GST invoice, and leave a review with photos when the job is done.

Your safety, our process

Trust isn't a tagline — it's built into every booking, payout, and dispute on Vio.

KYC & role approval

Every technician submits identity documents and is matched only to services they're approved for.

Rating-tier pricing

Skilled pros earn fair rates; customers see transparent pricing before they confirm.

Photo proof

Jobs aren't marked complete until work photos are uploaded and both sides can rate the experience.

Disputes & payout hold

Report an issue from your booking — our team reviews within 24–48 hours and holds payout until resolved.

Secure payments

Razorpay checkout, pay-at-site where available, and automatic refunds on eligible cancellations.

GST invoices

Download PDF invoices with GST breakdown and invoice number for every paid booking and order.

Built for both sides

For customers

✓Book in minutes — homes, offices, shops, schools & campuses
✓Track your technician live with ETA and map
✓Reschedule, cancel, or report issues in-app
✓Shop spare parts alongside your service booking

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For technicians

✓Get matched to nearby jobs by rating and distance
✓Subscription plans, per-job payouts, and earnings dashboard
✓Build reputation with reviews and rating tiers
✓Complete KYC once — work across approved service roles

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By the numbers

Process guarantees we hold ourselves to — updated as we grow.

100%

KYC before first job

48h

Dispute review target

GST

Invoice on every booking

10+

Service categories

What we stand for

Every product decision on Vio starts with safety, fairness, and clarity for both sides of the marketplace.

Trust first

Every technician passes KYC verification and role-based approval before they receive a single job.

Fair pricing

Rating-driven tiers reward skilled professionals while keeping prices transparent for customers.

Quality proof

Work isn't complete until photo proof is uploaded and both sides have rated the experience.

Built for India

Razorpay payments in INR, pincode service areas, GST invoices, and OTP login designed for local needs.

Homes, businesses, and schools served by Vio

Do we serve your area?

Vio expands pincode by pincode. Check before you browse — no surprises at checkout.

What people say

Priya S.

Customer, Bengaluru

“Booked AC service in under five minutes. The technician showed up on time and I got the GST invoice right away.”

Rahul M.

Technician partner

“Vio's payout dashboard and rating tiers finally make home-service work feel like a real business, not gig chaos.”

Anita K.

Facilities manager

“We use AMC for our campus — scheduled visits, one invoice, and a single point of contact. Much simpler than juggling vendors.”

Our team

Built in India, for every space you care for

Vio started from a simple frustration: booking a repair shouldn't mean guessing who's at your door or haggling over price. We're a small team building the platform we wished existed — verified pros, clear pricing, and tools that work whether you're at home, running a business, or managing a campus.

Also on Vio

More than on-demand repairs — explore the full platform.

Shop

Appliances, electronics, and spare parts — add to cart or buy with your next service visit.

Browse products →

Institutional AMC

Annual maintenance contracts for schools, hospitals, and campuses with scheduled visits.

Learn about AMC →

Referrals

Share your referral code and earn when friends book services or shop on Vio.

View referrals →

Frequently asked questions

Quick answers here — visit Support for booking help and contact options.

Technicians submit KYC documents and select job roles. Admin approval is required before they can receive any job on the platform.

Ready to get started?

Book your first service or explore our spare-parts shop — it only takes a minute to sign up.

Create free account Contact support →