Support
Whether you're booking your first repair or managing jobs on Vio, find answers fast or reach our team directly.
Jump straight to what you need.
Sign in for quick links to your orders, disputes, and invoices.
Pick the channel that works best — have your reference ID ready.
Account, billing, or dispute questions — we respond within one business day.
help@viodigitalstore.com →Chat on +91 77049 92311 — include your order or booking ID for faster help.
+91 77049 92311 →Raise a dispute from a booking, check notifications, or view order status.
Go to My Orders →
Browse Services, pick one, choose your address and time slot, select a technician (or use Let Vio choose), and pay securely via Razorpay or pay at site where available.
Learn more about Vio on About us.
Dispute review
24–48 hours
Email response
1 business day
Phone support
Mon–Sat, 9 AM – 7 PM IST
Online refunds
5–7 business days
Account deletion
Within 7 business days
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